Muzna's CV
Muzna Dhaiban Mohamed Almansoori
Intern | Operations Support
Profile summary
Adaptable professional with 2 years of experience spanning across 6 organizations in the UAE, transitioning from workplace safety and administrative training into operations support. Competent in quality auditing, process improvement, and documentation control. Committed to applying strong analytical thinking and cross-cultural communication to support organizational goals in the GCC region.
Career highlights
Project Management: Completed intensive hands-on training in project management principles through the Nomu Al Ghurair Job Readiness Program, developing a full project plan and monitoring framework.
Industrial Operations: Conducted facility inspections and documented maintenance reports during an internship at the ADNOC Maintenance Management Division to verify operational compliance with safety standards.
Financial Transactions: Processed international money transfers and currency exchange transactions as a Frontline Associate at Lulu Exchange while ensuring absolute accuracy and regulatory compliance.
Key skills
Professional experience
Operated within the Maintenance Management Division, supporting technical operations and planning functions. Engaged with engineering supervisors to review maintenance schedules, track service requests using CAFM software, and document facility inspection reports within an industrial environment.
- Conducted facility inspections and documented maintenance reports to verify operational compliance with safety standards.
- Assisted engineers and supervisors in analyzing performance data to identify areas for process improvement.
- Contributed to project coordination, asset management, and preventive maintenance operations within an industrial setting.
Manages daily operations for financial transactions at Lulu Exchange. Handles international money transfers, currency exchange, and bill payments while maintaining compliance and accuracy standards.
- Processes international money transfers and currency exchange transactions while ensuring absolute accuracy and regulatory compliance.
- Handles customer inquiries professionally and manages cash transactions effectively during high pressure periods.
Handled front-desk coordination and patient communication tasks within the public relations department, reporting directly to the department lead. Provided daily support for public relations staff managing visitor inquiries and hospital communications.
- Assisted in organizing hospital outreach activities aimed at improving patient satisfaction and well-being.
Coordinated community development activities and awareness programs in collaboration with Higher Colleges of Technology, focusing on social responsibility initiatives across the region.
- Participated in national volunteer initiatives and awareness programs alongside Higher Colleges of Technology members.
- Engaged in workshops promoting volunteerism, teamwork, and social responsibility within the community.
- Completed intensive hands-on training in project management principles.
- Developed a full project plan and monitoring framework.
- Delivered collaborative sessions targeting innovation and teamwork strategies.
- Practiced conflict resolution strategies during workshop sessions.
- Applied effective communication methods to professional scenarios.
- Delivered awareness sessions centered on workplace bullying prevention.
- Communicated positive behavioral standards to attendees.
Education
Al Dhannah, UAE
- Grade: very good, June 2025